The Link Group Provides Customer Satisfaction

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Our philosophy is ridiculously simple, but really hard to deliver.

More than 20 years’ experience boiled down to two philosophical cornerstones: #1: Your customer’s voice is powerful; it’s our mission to enable your organization to hear it. #2: You need a research partner that is ultimately flexible and easy to work with; in short, a true partner.

Our award-winning CSAT program, LoyaltyLink, won us vendor of the year awards from the likes of Best Buy and IBM. Explore all that LoyaltyLink has to offer:

LoyaltyLink Portal

Strategic, Actionable Reporting

Next Level Customer Insights

Empowering your Business

customer satisfaction cases:


connect the dots


empower

WE’VE PROVIDED CUSTOMER TRACKING INSIGHTS TO:

Reuters logoBest Buy logoBrighthouse logo

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